Corrective action software can be used for tracking non conformance issues including both corrective actions and preventative actions (CAPA). It can also be used to for root cause analysis to preventing non conformance in the future. The objective is to fully investigate quality issues and to prevent recurrence. Ultimately improved quality levels and increased customer satisfaction are the end result.
A CAPA system is used to ensure FDA and ISO compliance. Corrective action software is used to fulfill this system by ensuring proper documentation of all aspects of the investigation. The results can be analyzed and root causes determined. One advantage of the software is that it can assign an owner to an individual concern and also assign a verification owner to verify the effect of the corrective action.
The software usually includes 8D/CAPA forms along with workflows that are customizable to individual needs. These can be used for preventative action requests , corrective action requests, corrective and preventative actions as well as supplier corrective action requests.
The corrective action tracking software allows for advanced reporting and analytics so that trends and statistical information can be accessed in real time and information can be put to immediate use in managing quality within the organization.
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Tags: action, corrective, software